ISO 9001 2015
ISO 9001 Certification | Quality Management System
ISO 9001:2015 sets out the criteria for a quality management system and is the only standard in the family that can be certified to (although this is not a requirement). It can be used by any organization, large or small, regardless of its field of activity. In fact, there are over one million companies and organizations in over 170 countries certified to ISO 9001.
This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. These principles are explained in more detail in the pdf Quality Management Principles. Using ISO 9001:2015 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits.
THE EIGHT BENEFITS OF A CERTIFIED ISO 9001 QUALITY MANAGEMENT SYSTEM
- You have objective proof that your organization attaches great importance to quality and that you have it checked regularly by an independent party. This commitment increases confidence in your organization.
- You achieve higher operating efficiency. Organizations that consider quality management to be an integral part of their business operations usually achieve higher operating efficiency than those that do not.
- A certified ISO 9001 quality management system increases the quality of your services and raises your staff’s awareness.
- A certified ISO 9001 quality management system ensures clear processes and (communication) structures, tasks and responsibilities throughout the entire organisation. This increases the involvement of your staff, which improves the working atmosphere and reduces the pressure of work.
- You can detect and identify problems in good time, which means that you can quickly take steps to avoid the same mistakes in the future.
- You make it clear to your staff, your partners, your clients and the outside world that customer satisfaction is at the core of your business.
- A certified ISO 9001 quality management system gives you a positive company image, raising you up to the level of your competitors or perhaps even a level higher.
- It is possibly also in your commercial interest, seeing that more and more clients demand that their suppliers work in accordance with a certified ISO 9001 quality management system.