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Testing and Calibration Laboratories – General Requirements for Competence
ISO/IEC 17025:2017 is the internationally recognized standard that specifies the general requirements for the competence, impartiality, and consistent operation of testing and calibration laboratories.
The standard ensures laboratories produce technically valid, accurate, and reliable results. It is applicable to all organizations performing laboratory testing and calibration activities, regardless of size or field of operation.
Purpose of ISO/IEC 17025
The main objective of ISO/IEC 17025 is to:
Demonstrate technical competence
Ensure accuracy and reliability of test results
Improve laboratory operations
Enhance international acceptance of reports
Support regulatory compliance
It builds confidence in laboratory data used for quality control, product certification, regulatory approval, and research.
Who Should Implement ISO/IEC 17025?
ISO/IEC 17025 is suitable for:
Testing laboratories
Calibration laboratories
Food packaging companies
Storage and transportation providers
Agricultural producers
Beverage companies
Retailers and wholesalers
Any organization directly or indirectly involved in the food supply chain can benefit from ISO 22000 certification.
Key Requirements of ISO/IEC 17025:2017
The standard is structured into the following key areas:
General Requirements
Structural Requirements
Organizational structure
Resource Requirements
Process Requirements
Benefits of ISO/IEC 17025 Certification
The standard includes:
Technical Competence Recognition Demonstrates laboratory capability and reliability.
International Acceptance Enhances global recognition of laboratory reports.
Improved Accuracy Ensures valid and traceable measurement results.
Risk Reduction Identifies and controls operational risks.
Competitive Advantage Strengthens credibility in domestic and international markets.
Operation Monitoring, measurement, internal audit, and management review.
Performance Evaluation Corrective actions and continual improvement.
ISO 17025 Certification Process
Gap Analysis
Complaint Handling Policy Development
Process Documentation
Staff Training
System Implementation
Internal Audit
Certification Audit
Certificate Issuance
Surveillance audits are conducted annually to ensure continued compliance.
Frequently Asked Questions
In the short term, you may continue to work with the
Client Relations Manager who has been assisting you through the
selection process. However, for audit-related information, your primary contact,
and the person best equipped to help you will be your assigned lead auditor.
All of my audit scheduling. | reviewing my documents prior to the Certification Audit.
| Coordinating and conducting my Certification Audit. | Interpretations on my quality management system standard.
Your assigned lead auditor will want to discuss your expected timing for the required certification activities such as
document review and the initial assessment. He/she will need to know if you have elected to have a pre-assessment.
Your assigned lead auditor could be “booked” as far ahead as 3 to6 months
or more. It is a good idea to “reserve” time on their schedule that is realistic and achievable.
Should you cancel a scheduled time without ample notice, your assigned lead auditor may or may not be able to
accommodate your needs. In that case, another lead auditor may be assigned to your account.
There are 3 basic steps to a certification process and they are:
✓ Document review.
✓ Initial Assessment.
✓ Certification Panel Review of recommendation.
Once the recommendation is accepted by the Certification Panel
team you could expect your formal certificates in about 7 to 12 working
days, which is approximately 2 weeks from the initial audit.
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