Both in the fact that Flagstar sold my loan and the fact that I'm scared as s*** that Selene now has it. WOW - WHAT A GREAT COMPANY THIS IS GOING TO BE TO WORK WITH! The storys up above are so much like my story. Decide on what kind of signature to create. This complaint was posted by a verified customer. I paid my December 1st house payment on November 20th through the payoff of loan - reimbursement of exce. Theres just no justice in it all! Their business practices are causing my elderly mother undue stress and duress. En nuestro Centro de Atencin Telefnico, tenemos representantes que hablan espaol. When I received a notice in the mail saying my payments were going back up to the original amount Bank of America sold our mortgage to Selene in September of 2014. Selene Finance LP can provide special assistance programs for borrowers suffering unforeseen hardships caused by COVID-19, including forbearance of mortgage payments. - Was first told it was mailed to us and that we cashed the check. Upon doing this, we find out that Selene had been reporting us to the credit bureau as delinquent for November's payment. They would not give me back the money. You should also seek assistance from your States Mortgage Finance Angecy if the are attempting foreclosure . I was hit with a $75 late fee. This comment was posted by a verified customer. Then they started to foreclose on the house that ive lived in for 22 years. Im also a victim of selene Our call center representatives are available to assist you at, You may also take advantage of our automated phone system for 24 hour access at, Additional COVID-19 information is available. Selene Finance LLC. They requested that I put a stop payment on the check and pay them over the phone for Jan. I have sent you all the paperwork that you have asked for. Bad situation just got worse. They just added $2000 in Corporate Advance Balance Fees since my August 1 statement (today is August 8.) Their customer service is awful & they will hound you horribly if you do not pay your mortgage on time. They suddenly foreclosed my house and going to auction this coming Wednesday. Email: LoanResolution@SeleneFinance.com Mail: Selene Finance LP 9990 Richmond Avenue, Suite 400 South Houston, TX 77042-8500 Fax: (866) 926-5498 Selene Finance LP will notify you that all information has been received upon receipt, and we will make a decision within 30 days of such notification. At best Selene is a poorly run company. Also, I was trying to dispute $1371 they charged for insurance. I want to join any class action suits concerning these companies. There are different types of grace periods, including those for mortgages, car loans, credit cards, student loans, and health insurance. Please help!! I think they are trying to avoid me to make me late so they can pull some of the crap that is listed above. The house then went into foreclosure. Dear FruseratedatVMF -- I'm in the same position. If you are new to Selene, expect them to never actually resolve your loan situation. 2.0. on October 15, 2022. Seeing all these comments though.. the Selene Finance. After reading these comments, I have to say I'm more than a little concerned. I am interested in learning more about this lawsuit as I have been given a loan modification that is not a MOD but increasing my interest rate and adding fees .Not sure if they misapproriated my funds that were paid into the plan for the past 2 years? Every new beginning comes from some other beginning's END I would and need to join selene lawsuit. my name be added in Class Action Lawsuit. When I tried to work with them to correct the issues I was put on hold, transferred, and hung up on with no resolution. THE ATTORNEY GENERAL ARE HERE FOR US AND WILL INVESTIGATE THE COMPANY. Im an insurance contractor that was working an insurance claim for roof, sidimg, and gutters. They are also in bed with the NJErma program. Im sorry to hear this. US Attorney General. Selene Finance, is a strange run company & they will take advantage of those that lack appropriate knowledge with regards to their mortgages. Desired outcome: I currently have a major issue with Selene Finance. Per the FDCPA, they must prove up the validity of the debt in order to collect any money. Carol Delsonno. I don't see any option for automatic monthly withdrawal. Selene is a Standard & Poors, Moodys and Fitch rated Prime, Subprime and Special Servicer for Wall Street, Private Equity, REITs and GSEs. I was negotiating with them about loan modification. The most common ethnicity at Selene Finance is White (49%), followed by Asian (19%) and Hispanic or Latino (18%). I tried reaching out to Step forward Michigan and was denied because I did not have a life changing event happen to me (hardship). and settle the claims of those who actually qualified for loan modification. Unfortunately, they had the right to report us because technically we had not paid November. Here I am on hold for over 15 minutes now. Per the divorce agreement he decided to retain the home and wait to sell it due to the market at the time. Employee in Dallas, TX. This is not a commitment to lend.Restrictions apply.Equal Housing Lender. [protected] Try to find a lawyer that specializes in representing banks in foreclosers, that's what I've got and he knows ALL THE TRICKS! I was told I had to send them those checks and they would deposit them and then send me the money back once i jumped through hoops for them.. Company Number 6147241-0181 Status Active Incorporation Date 10 March 2006 (almost 17 years ago) Company Type Limited Partnership - Foreign Jurisdiction Utah (US) Branch Branch of SELENE FINANCE LP (Delaware (US)) Registered Address. I had never heard of them. I am in the process of working with my local gov't officials to start some legislation to prevent compainies like Selene from doing business in the manner they currently operate. I've been in "negotiations" with them for over a year. How can we find a reputable lawyer to file a class action? ComplaintsBoard.com is a leading complaint resolution website on the Internet. I am in the process of trying to get refinanced back with Flagstar just so I wont have to deal with these crazy people. Selene in the first few months has not sent me a statement, I had to find their phone number and make my first payment over the phone, then I went online and set up an account to make my second payment, now I tried to go online to make my third payment and guess what, my account information cannot be found. They (Selene) acquired my debt and have offered me a mod, that if I accept, the first payment must be paid in 1 week. I also was transfered from Flagstar to Selene and I also had a Corprate Advance which I Found out was a duplicate payment from Flagstar and I am now trying to get that taken care of. Every time I send them documents they request, they tell me they didnt receive them I had scanned and emailed them to the address that they gave me to use. We have an excellent credit rating and have never been late on our mortgage payments. 207 E. Canyon St., Colfax, WA 99111 No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. The mortgage was with Rushmore and then it was sold Selene Finance. It mailed on the 7th. Ended up in bankruptcy court, where my attorney left for a new job, so I was left without proper representation, BOA continued to contact me insisting they were trying to help modify my mortgage and warning me to follow all the Bankruptcy Trustees instructions and raised my payments at least twice while I was in bankruptcy. qL]y~v3dqfkoH]( V)bNJjUP:EgaP Is this your company? I surely hope they have this option. Please help!! It's on Facebook. What's up with them? Complainer received help from the federal government My husband and I brought a property on 9 September 2021 which was sold to Selene Financing who has been the lender for years on another property that we have owned for a while. The representative just told me to call back next morning. So. They said my note was not escrowed which was incorrent. U'B. Bank of America just sold my note to Selene, and that is not a typo. When I tried to work with them to correct the issues I was put on hold, transferred, and hung up on with no resolution. Not sure where that's coming from since the loan and escrow are both current. Because Selene Finance mess my accounts so badly for a year and half telling me loan modification is in process later demanded all the funds and threatened to take over my property including deed. Want to join lawsuit, Similar things happened to me was transferred to Selene Finance in 2015, after Bank Of America approved me for loan modification trail period, had only one month left and was notified Selene was new service. It has added a lot of stress and as of today I am shopping around to refiGOOD LUCK TO ANYONE THAT STAYS! 3rd request I have made to selene to send modification forms, and all I receive is letters asking me if I need help I called about a payment I sent and the customer service rep told me that their office was so small that they would know if they received a payment for a large amount. Selene Finance LLP. I gave them all the details and they are NOT PLEASED! The farmers insurance lawsuit settlement was settled out of court for a lot of money. They are trying to push me into foreclosure.. TO ALL DISTRESSED HOMEOWNERS, Selene Finance - fraud / not helping but taking, Selene Finance - Loan was sold to selene finance and they do not acknowledge the escrow account. They make a much higher profit margin by foreclosing. They provide every excuse in the book.. Over all very unhappy with Selene.. According to the recent statement I received from them on January 31 2022 Im due for 6 payments which are absolutely wrong according to the loan modification offer, I have sent numerous emails with photos of the documentation to them on top of phone calls inquiring about my account getting updated the response is always we are in receipt of the documentation and we have to honor that offer , I havent received any returned communication from them at all. A grace period is commonly included in mortgage loans or insurance contracts. We can't get a home equity loan. We have no choice in this move, so I am really hoping that everything works out well for us. Selene, did a fraudulent loan modification last year of October. Selene is a limited partnership registered to do business in the State of Texas. i only and number 1 selene not seleney. On March 17, 2021 the final payment was made on the above noted property. Hello distressed Selene Finance mortgage holders, Our credit has never been worse. After the mortgage relief, I was assigned a lower mortgage and had a 3 month "try it" period of paying my mortgage at the lower rate. To whom it may concern: This is the kind of crap that pisses me off. I am also a victim! Selene finance settled all the claims brought against it in 2020. Loosing the hearing I ended up paying over 65000.00 to save my home. %PDF-1.5 This destroyed both out credit and since we had been reported we were unable to refinance. What should we expect from this case? Selene Finance Class Action Lawsuit. 1-866-430-8977. Lawyers & Attorneys, please come fwd & help. PLEASE Help Selene Holdings also includes SelecTitle, a title services company, and New . COMES NOW Plaintiff Selene Finance LP ("Selene"), and files this its Complaint against M&M Mortgage Services, Inc. ("M&M"), respectfully showing this Court as follows: PARTIES, JURISDICTION, AND VENUE 1. 5729, PO Box 2561, Faribault, MN 55021-9561. They told me they have a 60 day grace period where I dont have to pay the mortgage, but wont tell me my new account number or method of making my June 2022 payment. This has been the worst customer On or about 10-11-18 a payment of 391.21 was unauthorized and made for a payment using a SunTrust account ending in the last for numbers of 0871. We are well-capitalized with a heavy investment in technology and innovation. Selene Finance LP is dedicated to helping our homeowners preserve and maintain their investment. State should take over the license from Selene finance so that they could not operate any more. Selene does not charge a fee to complete a loss mitigation request, however this is a common representation in scams. It was started by Joseph Papp, a retired U.S. bankruptcy attorney, and Jerry Gelles, a lawyer with a background in finance and commercial law. On average, employees at Selene Finance stay with the company for 3.3 years. 9 branches of social science and definition They have made alot of money off us debt slaves, not that anyone cares. They have a pretty uncaring attitude. We suffered a hardship, then unemployment during COVID, and unbeknownst to us our house was auctioned. Selene then sent a Notice of Default and Intent to Accelerate dated April 4, 2022. It's just smoke and mirrors, they get 4 months of payments, deny a refi "sorry, you're not qualified" and still forclose. Again Im sorry for your troubles. Why is it so difficult to make a house payment? They negotiated the check on the 27th. Do we need to be worried? Ironically, my statements from Selene show I am paying escrow. The Selene finance class action lawsuit is an opportunity to obtain compensation for those who have become victims of fraudulent settlement loans that were not offered at all. Selene is clearly wrong in their behavior, regardless of acting as a debt collector or a mortgage servicer, and they have violated all of your consumer rights. They say I havent pay anything and want to foreclosed but i have ever receipt since Ive been in the house selene finance tries to blame it on Rushmore loan management will not come fourth with the payments. Houston, TX 77042-8500. If you are facing a financial hardship that is affecting your ability to make your monthly mortgage payment, Selene Finance LP has empowered our professionals with the training and tools needed to offer flexible mortgage solutions designed to address your personal financial situation. At the law office of Ira J. Metrick, we have defended borrowers against foreclosures from many different Lenders, including Selene Finance.. About Selene Finance. It was started by Joseph Papp, a retired U.S. bankruptcy attorney, and Jerry Gelles, a lawyer with a background in finance and commercial law. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); I would like to join this suit as I am a victim of Selene Finance, Gregory Funding, and Ajax Mortgage, I'm sorry to hear this. However, the problems began with a broker who was associated with Selene finance and who went through a series of financial problems. It is absolutely disgraceful not to mention abhorrent and egregious how Selene has treated all of you as customers. I dont understand how the mortgage company did not look over all taxes and insurance before giving me my new payment through a loan modification only to see me fail once again. It's just smoke and mirrors, they get 4 months of payments, deny a refi "sorry, you're not qualified" and still forclose. I mailed my payment to them and enclosed my flagstar coupon so they could cross reference. I've also contacted my states Governor, both Senator's and my districts congressman. Nothing about their practices or handling of a purchased mortgage makes sense. Worst company ever not sure why no one is investigating them for fraud and scammer customers. Tags: Forced Placed Insurance, Mortgage-Related Unfair Practices. And I will pay my loan on the last day of the grace period EVERY month and when they call me I will treat them like ### and be a rude as possible to who ever calls me. In end of March, they told me to provide the insurance policy. To long to explain and to many other details. they are the epitome of . Selene finances is well-known as one of the best and most successful companies in the business of financing properties. I did not say I could not make my payment, and I have never been late before or never had I not been able to pay. All the representatives I talked told me they wont foreclose. If you do not have an aggressive strategic plan to defend your home, you will lose in the long run. Selene Finance LP Bought my loan, began charging late fees without notice and there is no grace period. I've been in "negotiations" with them for over 2 years. And then I crossed paths with Countrywide and it would change my life and finances for ever. Consumer payments were going to bankruptcy order. something I do want to do.when I call they talk as if I called a church soooo nice. I was behind a few months but had made an october payment to selene and told them I was going to catch up on 2 payments in december with 2 transactions. It was verbal. IT Department Selene Finance LP employs 510 employees. Money, Selene Finance - lack of communication, fraud. Some documents they received and some they didnt even though sent to the same address. From conversations with my representatives, there may be an investigation of Selen by my state. Dana Shafman I will tell all family and friends to RUN if they end up with them. Ironically, my statements from Selene show I am paying escrow. I had to pay my bank to stop them from being able to take ANYTHING out of my account ever again. Days later, they emailed me a reinstatement quote for a wrong person, Elizabeth in NY. I was told that my ex husband needed to resign the new modification and he refused . I sent in numerous modifications they claim to have never received. I made my 1st mortgage payment to them Jan. 4th. We are going to find out soon. They took it over and within a month threaten to foreclose on the unit. Thank you to everyone and anyone who can help with my situation. http://www.fema.gov/ Desired outcome: They can do more than they are doing to help people out. I had a bank of america loan transferred to selene finance. I've never been late with payments. Also, my monthly payment went up without warning, or documented reason. Loan. This is a long and brutal process with a lot of complex twists. I have been jumping through hoops with this company for over 2 years and they use every trick in the book to take your home. Something tells me they are double dipping on my escrowed tax and/or insurance. They are sneaky. We have battled Selene Finance and won with a forbearance agreement issues as well as other debt restructuring issues so just keep fighting until you get the solution that you are seeking. Claims Administrator: Rust Consulting. Selene works with impunity in New Jersey. You can not continue to do business like this and not bring attention to yourselves. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Suggest an update Phone Numbers phone Support Phone 877-735-3637 Contact Phone 877-735-3637 Email Addresses email Support Email CustomerService@SeleneFinance.com open_in_new Locations place HQ Address 9990 Richmond Ave Ste 400 Houston , TX 77042 Can someone please help me!! When I called I was told to identify myself and ask why. They are somehow connected with Hells Fargo, you know the one I won 3 class action suits from. ), A rewarding and positive experience through our dedicated employees, Creative solutions to address your mortgage needs. <>>> Selene will never call you to ask for your personal information (such as a full SSN, date of birth, or loan number) in an automated phone call. They are no better than Fairbanks Capitol was. Because my escrow account was in the negative and this was to get it caught up. I hope the worst for Selene. Here is a link to the CFPB's new mortgage servicing rules http://www.consumerfinance.gov/newsroom/consumer-financial-protection-bureau-rules-establish-strong-protections-for-homeowners-facing-foreclosure/ We provide "above and beyond" specialized treatment of hard to cure default circumstances. Imagine that. Had a fire in 2017 and they took all but about a tenth of the money. Selene Finance, LP (trading name, 2008-01-31 - ) Selene (trading name, 2021-03-05 - ) Agent Name Corporation Service Company d/b/a CSC-Lawyers Incorporating Service Company Agent Address 211 E. 7th Street Suite 620, Austin, TX, 78701, USA Directors / Officers. Good luck to all of you. The amount of time varies depending on the lender and other factors, but in most circumstances, a lender usually permits a borrower 15 days from the due date. SELENE is a trademark of Selene Finance LP. I am going to an attorney and start legal action. I just want to refinance with a legitimate mortgage company theyre crooks!!!!! So yes i would like to speake to someone We attempted to make - FULL payments and have been refused. Mortgage Payment Convenience Fees Lawsuit. Allentown, Pa 18104 I have been sending an additional 1000.00 a month to be applied as additional principal on my mortgage. <>/ExtGState<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 10 0 R] /MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> The insurance grace . NJErma representatives tell them how much will disqualify you and your owed amount magically becomes an amount which disqualifies you. As your loan servicer, Selene Finance LP is committed to doing everything we can to meet the needs of our customers with the solutions, support and information you need to manage your mortgage account during these challenging times. Selene Finance is a non bank mortgage servicer, essentially a debt collector. I am in the midst of this horrible experince and concerned about what will happen next. A call with Juan in Customer Service on April 11,2022 revealed that all payments had been Re: Loan # 661108 WE ARE JUST OBJECTS. Not evicted yet but it is coming!! This review was chosen algorithmically as the most valued customer feedback. This case was filed in U.S. District Courts, Nevada District. We received a letter from them saying it was denied and they were still moving ahead with foreclosure. I also noticed when they pay plaintiffs on a class action suit they use Rush, Consulting. I always set up automatic payments and it really gave me peace of mind knowing that Flagstar had this. They mailed me a number of letters saying they denied my modification but requested more documents. I hope there is a class action suit on this company, But I doubt it will happen. They keep sending my mail to the wrong address. Basically you can pay into your forebearance program for 4 months only to be turned down for a refi. Selene Author August 29, 2022 Blog The State of Post-pandemic Loss Mitigation Facing Servicers According to a report released by the Federal Reserve Bank of Philadelphia, around 2.15 million mortgages were in forbearance or past due as of April 7, 2022. CFPB We went into a loan mod process for 18 months with Bank of America. IF THE COMPANY IS ACTING IN ANY FRAUDULENT WAY OR BELIEVE THEY MIGHT BE THEN REPORT IT TO YOUR ATTORNEY GENERAL IMMEDIATELY. At best Selene is a poorly run company. Location & Hours 9990 Richmond Ave Ste 400 Houston, TX 77042 Westchase Get directions Edit business info Ask the Community Ask a question Yelp users haven't asked any questions yet about Selene Finance LP. I have paid my mortgage on time every month for 4 years and made one late payment, only because I deposited a check from someone that bounced so I have no caught up on my last payment that was only 10 days late. April, I faxed the policy again and tried to tell them that I faxed the insurance policy again and kept asking to lower the interest rate. I called Selene in November, before my payment was due, just to ask what the grace period was because I knew I would be a few days late due to my new job having a delay on my first check. endobj It looks to me like most of the mortgages that Selena handles are for people who are late and having trouble paying their mortgage. Mortgagor: Anthony Dippolito I will be doing the same, as my mother died, left me her house through a Trust and now that theyve bought the loan Ive been paying for through Community Loan Servicing for the past 2+ years as the Trustee/Beneficiary, they say I dont have authorization to discuss the account. These fees are hidden and never mentioned during the loan modification negotiations between the borrower and the lender. Forged me to modification but I didnt sign. 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