. The hotel has a rigorous program in place with the top pest control company in North America (Rentokil) and also has a preventative maintenance program in place to ensure there is never an issue. However, we learned once our swim suits were on and we went downstairs that the pool was closed for the week for maintenance. Discover genuine guest reviews for Toronto Don Valley Hotel and Suites, in North York neighbourhood, along with the latest prices and availability . With cleanliness and value being our top priority, we . This is a review for hotels in Toronto, ON, Canada: "My cousin recommended the hotel and my boyfriend and I stayed there. These spacious accommodations in Toronto feature two double beds or one king bed and stunning green space vistas. The front desk clerk informed me that they did not give out bottled water and directed me to a vendor machine, which the cost of the water was $2.50 American dollarsand oh yeah the machine didn't work. Our family of 2 adults and 2 kids stayed for 1 night in August. Review tags are currently only available for English language reviews. Reviewed January 4, 2016. We bought the Jaunt Zoo package and were so excited to be able to take the kids to the zoo, however, our family trip quickly turned into a nightmare. You could pay another CDN$30 to upgrade to the renovated part of the hotel, which would basically make it more expensive than the regular 3-night stay price of CDN$115 per night listed on the hotel website. CAD 20 per child, per night. After hanging out at the indoor pool or seasonal outdoor pool, guests can grab a bite to eat at DV BAR/Bistro, which serves local and international cuisine and is open for breakfast, lunch and dinner. . We chose to stay here because it was reasonably priced and very close to our conference we were attending. Bedbugs ruined our stay, and when I reported it to the desk their response was wholly uninspiring, " Oh, sorry about that.". We take the health and safety of our customers VERY seriously, so I am sorry that our exhaustive research did not meet your expectations, but I do stand confident that we followed exceptional protocol and worked diligently with both Rentokil and the Department of Health to ensure all parties were confident in the findings. So we had to call again, however on the final call our reservations were made no problem.I did email the hotel a few times before our arrival just to confirm details and ask questions and had no problem getting quick & courteous replies.All in all a very nice hotel, in a rather quiet location. Again, thank you for being our guest and I do hope we will have the opportunity to be of service to you on year 8 as you visit Toronto. 11 check-ins. 6 photos. This will be collected by credit card. Clean, spacious room, friendly staff, good value. Our team tried our best to help you through your claim, and also invested many hours of research in ensuring you and your family had all the support you needed. Kevin P, General Manager at Toronto Don Valley Hotel & Suites, responded to this review. Toronto Don Valley Hotel And Suites. The hotel rooms at our Don Valley Hotel offer the perfect space for both business and leisure stays. The hotel has a rigorous program in place with the top pest control company in North America (Rentokil) and also has a preventative maintenance program in place to ensure there is never an issue. The onsite local and international cuisine restaurant, DV BAR/Bistro, features pool views and brunch. For Room Reservations: 1-877-474-6835 I was told by the manager that nothing was found however no report was not given to verify the conclusion. Toronto, Canada, -S - M3C 1 Reviews on Bed Bugs Hotels in Toronto, ON, Canada - Toronto Don Valley Hotel and Suites, Fairmont Royal York, Town Inn Suites, Pan Pacific, Chelsea Hotel, The Westin Harbour Castle, Holiday Inn Express Toronto Downtown, Hyatt Regency Toronto, Holiday Inn Toronto Downtown Centre, Toronto Plaza Hotel We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Lastly I woke up around 2:00 a.m. in need of bottled water. We complained the front desk manager and pictures were taken.. She had redness in her neck and all her back with great discomfort. Attached bathroom Was a quiet area, buffet breakfast in the morning was reasonably priced as well. Air conditioning We complained the front desk manager and pictures were taken.. She had redness in her neck and all her back with great discomfort. Replace all bedding and examine the box spring for bedbugs. Train operators. broken bed, the legs dont touch the floor so when you lay down, the bed wobble dry gum on night table, balcony door is jammed closed and the front Manager Marc is . more. The rooms we had were not clean, there was mold in the bathroom, hallway lights were out and broken, and the floor in the restaurant was missing planks. . If you stayed at this property through Booking.com, you can write a review. Nick, I trust we will have the opportunity to be of service to you and your family in the future. Guests are required to show a photo ID and credit card upon check-in. Toronto Transit. One negative was the breakfast, do not try the breakfast sandwich.. it is overpriced, greasy and tastes disgusting! My boyfriend was not impressed and the hotel moved us, to a renovated room which was more modern had a small bar area, smaller bathroom. It is just a short drive or cab away. For what you're getting overall it is a good priced hotel. Didn't use the pool. Review of Toronto Don Valley Hotel & Suites. Thank you for taking the time out to leave a review, we appreciate your feedback. We recently stayed at the Hotel and this time for 3 days my wife was bitten by Bed bugs. Pool was great too. You get", All "Bed Bugs Hotels" results in Toronto, Ontario. The outward appearance of this property is cute. This location was convenient for my family to pick my brother up and return hi. Toronto Don Valley Hotel & Suites: Had a great stay - See 1,148 traveler reviews, 370 candid photos, and great deals for Toronto Don Valley Hotel & Suites at Tripadvisor. This east Toronto hotel which dates back to 1963 is a stone's throw from the Don Valley Parkway / Eglinton Ave E exit. 175 Wynford Drive, Toronto, Ontario M3C 1J3 Canada For Room Reservations: 1-877 . Near Ontario Science CentreMake yourself at home in one of the 354 air-conditioned . Housekeeping cleaned my room around 8:30 a.m. and failed to close the door tightly and my room went unlocked until I returned that evening at around 6:00 p.m. Luckily there were no intruders, but this was not a good experience. Each review score is between 1 and 10. toronto don valley hotel and suites bed bugs. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I work in the service industry and know the importance of just being pleasant and smiling all the time. I did not have these bumps all over me my entire trip. We really enjoyed the indoor pool area. Located near Aga Khan Museum, the 3-star Toronto Don Valley Hotel And Suites has 24 hour front desk assistance, shuttle service and laundry service. Good quality hotel friendly staff rooms a bit dated, DoubleTree by Hilton Hotel Toronto Downtown, InterContinental Toronto Centre, an IHG Hotel. 175 Wynford Drive, Toronto, Ontario This is the version of our website addressed to speakers of English in the United States. Best regards, Kevin Porter, General Manager. . All rights reserved. Toronto Don Valley Hotel & Suites: Bed Bugs! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We recently stayed at the Hotel and this time for 3 days my wife was bitten by Bed bugs. The dinner we had in the restaurant was wonderful, the outdoor pool was lovely but a bit too warm, and the margaritas were the BEST I have tasted. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. But unfortunately, they were the only ones. No cash or debit card payments are accepted. Prices are calculated as of 01082022 based on a check-in date of 14082022. Discover, After you book, we'll provide details so you can contact the property directly. View We were happy to book this room for my brother as we had limited time to arrange his travel plans. Sheraton Toronto Airport Hotel & Conference Centre, 318 Wellington Street West, Toronto, Canada, 150 Kapahulu Avenue, Honolulu, United States of America, 1571 Poipu Road, Koloa, United States of America, 209 North Service Road West, Sullivan, United States of America, 211 East Flamingo Road, Las Vegas, United States of America, 2210 Us Highway 36, Cameron, United States of America, 200 Broadway Avenue, Normal, United States of America, 100 Holomoana Street, Honolulu, United States of America, 160 East Pearson Street At Water Tower Place, Chicago, United States of America. My children had bites all over their bodies. Wont be staying there again most likely. Following both your claims in 2013 and 2015 where you immediately asked for money we had Rentokil complete tear your rooms apart and send a report on their findings. more. Air conditioning You can take a bus from Toronto Don Valley Hotel and Suites to Downtown Toronto via Eglinton Ave East at Wynford Dr West Side, Eglinton Station, and 2190 Yonge St in around 57 min. The nightmare occurred the next morning when my children woke up with several blood drops on their sheets and I discovered two bed bugs in their bed. Booking not found double-check your booking number and PIN then try again. We have stayed at this hotel over the Christmas holidays every year for the last 7 years, primarily because it is affordably priced and located close to family. Tripadvisor performs checks on reviews. Since hotels only receive a portion of the Groupon price, we called to see if they could offer a better deal than what was advertised, but they refused.In previous years, we were always offered either free parking or breakfast vouchers while staying over Christmas. We would return to this hotel. Everything was good and clean. The building is tucked up into a ravine and overlooks the entirety of Don Valley. The a/c did not get very cool. It's a bit dated but has the essentials. I have emailed them back 2x in the past 30 days with no return email. Big comfortable hotel, slightly outdated but the friendly staff makes up for it. Iron We have stayed in this hotel many years but the in 2013 my son was bitten by Bed Bugs and they compensated with free stay. About 2 hrs later they called back and I booked our stay. Then at your request the Department of Health was engaged and reviewed all evidence and concluded that you did not receive bed bug at this hotel. However, in 2015 we did not run this promotion as it unfortunately was not profitable for the hotel and only Groupon was the recipient of any profits. It is $11.95 for overnight guest and is considerable less than the $25-$40 guest pay at downtown properties. Outdated, poor quality, beds were not comfortable at all, and quality of the bedding was pitiful. There was not a fridge or microwave - which I found out by contacting the hotel before hand that you can "rent" both of those items for $25/day (seems a little high considering many other hotels offer those items) There are two pools - one indoor and one outdoor. Not an enjoyable stay sorry guys. Review tags are currently only available for English language reviews. We could not access the balcony. Upon arrival at home all of our luggage had to be treated carefully and we had to make sure nothing came into the house until it was properly cleaned. Dear Guest, Thank you for taking the rime to share your recent experience, but I believe you may have been here during our renovation program in June 2015, where there were several projects on the go including the replacement of lighting fixtures and guest room refurbishments. Standard Rooms - Courtyard view. This lets us know our reviews come from real guests like you. Once seated, the service was decent though. Was a quiet area, buffet breakfast in the morning was reasonably priced as well. Front desk should have mentioned this, it was very disappointing. Over all we were very please with our stay and enjoyed our room. The meals upstairs were fine (nothing great), but when we were told to eat our breakfast downstairs (apparently where the included breakfasts are served), we arrived to see not much food left, dirty tables, and no help to be found. Select Comfort beds feature premium bedding. Children 18 and above are considered adults at this property. The doors also are very old. I would have given three stars but went up to four because of good service. - Read 1,119 reviews, view 351 traveller photos, and find great deals for Toronto Don Valley Hotel & Suites at Tripadvisor. Lock in the lowest price from these sites. Not much around the hotel in walking distance, bus stop right out front. Thank you for leaving such a kind review. Toronto Don Valley Hotel and Suites puts you within a 15-minute drive of Scotiabank Arena. Second, the room wasn't what I expected at all. Misleading. Please note, upon arrival the property will pre-authorize the guest's credit card for one room night and an additional CAD $100 per night for incidentals. I am saddened to report that our stay at this hotel was terrible. CarlysleB1, Front Office Manager at Toronto Don Valley Hotel & Suites, responded to this review. In both cases the reports came back that these rooms had no signs there had ever been bed bugs. Room Amenities. There is a bistro/bar/restaurant in the lobby although we didnt actually eat there we stopped in to look at the menu, its a very modern looking set up. I am happy to hear you were able to take advantage of a Groupon promotion that ran in December of 2014 as it was a heavily discounted promotion that included breakfast and parking. Then at your request the Department of Health was engaged and reviewed all evidence and concluded that you did not receive bed bug at this hotel. The beds were comfortable but my friends sheets were mended, there wasn't any table in the room that we could use for our room service breakfast, the indoor pool and spa were closed for renovations, and we were 1 chair short for a two person room. If you dont book a flexible rate, you may not be entitled to a refund. Upon arrival the front desk staff was great and everything seemed in order. I MIGHT try the hotel again to see if things improved. Housekeeping cleaned my room around 8:30 a.m. and failed to close the door tightly and my room went unlocked until I returned that evening at around 6:00 p.m. Luckily there were no intruders, but this was not a good experience. It is $11.95 for overnight guest and is considerable less than the $25-$40 guest pay at downtown properties. Review tags are currently only available for English language reviews. To edit a review youve already submitted, contact our Customer Service team. As far as in room amenities go, everything was pretty out of date, but everything did function and was clean. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Guests are required to show a photo identification and valid credit card upon check-in. Flat-screen TV Maximum size of 1 MB is allowed. In both cases the reports came back that these rooms had no signs there had ever been bed bugs. Your deposit will be refunded in full by credit card, subject to an inspection of the property. Yonge Street is less than 6 km away. Aga Khan Museum is also located near the property. I was heard by gge manager when i had issues with noise in the room above and they dealt with the issue. Modernly decorated rooms offer free WiFi. vendredi 18 avril 1902, Journaux, Montral (Qubec) :The Herald Publishing Company,1899-1914 Which I did 2x and it kept ringing, finally my call was answered but they were busy and could not take my booking so I had to leave my name and number. . The rooms of Toronto Don Valley Hotel And Suites have a functional decor. Please note that all Special Requests are subject to availability and additional charges may apply. We purchased the Toronto Zoo Package off jaunt for two days/nights worth of stays and passes to the zoo for $120+tax. I woke up with tons of small bumps all over my stomach and hands and legs. The lobby area is a little confusing as some have stated in regards to there being stairs everywhere and seperate entrances with ramps to the elevators for those with luggage carts or wheel chairs but nothing too crazy that you cant figure it out. I am sorry you found the price of parking to be an inconvenience, but this is simply a reality in Toronto and it has been in place at this hotel since 2004. 4.0 Star Property. However, we learned once our swim suits were on and we went downstairs that the pool was closed for the week for maintenance. Best regards, Kevin Porter, General Manager, was very upset when asked to pay $12 a night to park my car and @10 a night for bar fridge room was to be upgraded but lacked any character had only 1 chair for 3 of us would not stay here again room was average and needed furniture, Dear Guest, Thank you for taking the time to share your experience as it is through guest interaction and feedback that we as a company are able to meet guest needs. We complained the front desk manager and pictures . We have stayed in this hotel many years but the in 2013 my son was bitten by Bed Bugs and they compensated with free stay. Again, thank you for being our guest and I do hope we will have the opportunity to be of service to you on year 8 as you visit Toronto. Royalty Is More Than Just A crown. Reviewed January 16, 2019. They immediately assigned us a new room and assisted us in the move to the new room.The rooms were spotless and up-to-date.The pools were heated and well maintained.I would recommend this hotel to anyone travelling to Toronto. Check your booking confirmation email to find your booking number and PIN. The room was just ok. Then the trained K-9 that Rentokil uses was brought in and the results were the same. The dcor was quite sparse and dated with little furniture. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Toronto, Canada, -S - M3C 1 Fitted with a granite counter top, the bathroom includes a hairdryer. In future, kindly reach out and we would be happy to assist. A full hot breakfast is served each morning. - See 1,148 traveller reviews, 370 candid photos, and great deals for Toronto Don Valley Hotel & Suites at Tripadvisor. C$ 205 /night. During times of uncertainty, we recommend booking an option with free cancellation. The doors also are very old. American Express. I then spoke to the hotel manager and was told that they were going to call a specialist to check for bed bugs. I am not allergic to anything what so ever. Toronto's Urban Resort. 1 king bed. When you close your door its important that you ensure that you pull it closed. Please see our partners for more details. The front desk would not provide a roll-away bed . Treat Yourself & Book This Offer. View Deal. Near the indoor pool is a hottub and work out area with full change rooms. Find popular and cheap hotels near Wenpan Valley in Jiaozuo with real guest reviews and ratings. 175 Wynford Drive, Toronto, Ontario M3C 1J3 Canada For Room Reservations: 1-877-474-6835 Tel: 416-449-4111 Email: Reservations@tdvhotel.com. Complimentary WiFi in all guestrooms and hotel's public space. The drive into the City took anywhere from 20-50 minutes. We started in a non-renovated room, no smell, clean, no bar area. vendredi 12 juin 1981, Journaux, Ottawa :[Le droit],1913- . emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Didn't use the pool. Outdated, poor quality, beds were not comfortable at all, and quality of the bedding was pitiful. El Toronto Don Valley Hotel and Suites est situado a solo 15 minutos en coche del centro de la ciudad y cuenta con piscina exterior con terraza solrium y . Toronto Don Valley Hotel and Suites. Best regards, Kevin Porter, General Manager. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. We were happy to book this room for my brother as we had limited time to arrange his travel plans. Balcony Find a cancellation policy that works for you. Our guests praise the pool and the restaurant in their reviews. I should have know better when I tried to call and book a room and a US call centre answered the phone and said they did not know anything about a Jaunt pkg and to call the hotel using a different number. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. The outward appearance of this property is cute. Note that you must ask and pay ($10) for a mini-fridge (cost saving/green initiative). Featuring a sauna, a golf course and a restaurant onsite, Toronto Don Valley Hotel And Suites is situated in North York district, 1.7 miles to Edwards Gardens. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Attached bathroom Flights; Stays; Car Rental . To see correct prices and occupancy info, add the number and ages of children in your group to your search. - See 1,134 traveller reviews, 364 candid photos, and great deals for Toronto, Canada, at Tripadvisor. The hotel was very nice and check in was good.We had a 2 double bedroom on the second floor. Enjoy free WiFi, an outdoor pool and breakfast. Specialties: Located in Moreno Valley,CA, the Best Western Moreno Hotel & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Overall great hotel, if I couldn't get a hotel in the city we would definitely stay here again. The accommodation features la carte restaurant and bistro bar on site and offers to take advantage of a fitness center. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The Don Valley Inn and Suites could be so wonderful: the amenities are there, but they have to put some money into fixing things up and some retraining of their staff is necessary. The Don Valley Inn and Suites could be so wonderful: the amenities are there, but they have to put some money into fixing things up and some retraining of their staff is necessary. Guests arriving at the hotel are welcomed into bright, elegant, natural light-filled . I would have given three stars but went up to four because of good service. Toronto Don Valley Hotel and Suites offers 354 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay. Wont be staying there again most likely. Tel:416-449-4111 I guess some rooms aren't renovated as yet, and I had one of those rooms. Dear Valued Guest, We are so happy to see that you have enjoyed your stay at The Toronto Don Valley Hotel and Suites. 175 Wynford Dr., Toronto, ON M3C1J3 Canada (CAN) View Map Reservations: 1-800-760-7718 Group Sales: 1-800-906-2871. You have a choice of two double beds or one king bed. Kevin P, General Manager at Toronto Don Valley Hotel & Suites, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Worst trip ever!More. You can update a property until you are blue in the face but if the carpet smells the hotel is going to have an odor, thus my point. I was advised to pay for an updated room due to renovations but couldn't understand what I was paying extra for. M3C 1J3 Canada We look forward to seeing you on your next visit to Toronto.Sincerely,Carlysle Bourne Jr. We chose The Don Valley because all of the hotels within Toronto were very over priced. So we will be looking for a better alternative for next year. To make any trip that much better, we also offertravel packages associated with some fantastic local attractions to help you save on your stay. Free WiFi, 288 feet This family-friendly hotel is 8.1 mi (13.1 km) from Toronto Eaton Centre and 8.5 mi (13.7 km) from Scotiabank Arena. VERY disappointed in this hotel. Ask anthonyjosephlasala about Toronto Don Valley Hotel & Suites, Good quality hotel friendly staff rooms a bit dated, Ask H7308AMmatta about Toronto Don Valley Hotel & Suites, We compared the lowest prices from 9 websites, We compared the lowest prices from 11 websites, We compared the lowest prices from 8 websites, InterContinental Toronto Centre, an IHG Hotel, We compared the lowest prices from 10 websites. Contributions should be travel related. #2 Best Value of 1,623 places to stay in Toronto. We complained the front desk manager and pictures were taken.. She had redness in her neck and all her back with great discomfort. Misleading. Staff were accommodating and gave my brother extra time to check out. Double bedroom on the second floor you may not be entitled to a refund a bit dated but the... You dont book a flexible rate, you can write a review youve already submitted contact! 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